Customer Service

Fremont Industrial Supply’s customer service goal is simple: total customer satisfaction. Every time. Guaranteed. To ensure this, we make customer service a priority, along with offering an inventory of more than 12,000 top quality parts.

 Fremont Industrial Supply is a leading distributor of high quality pneumatic valves, pneumatic cylinders, air line preparation components, air line tubing and fittings, high pressure hydraulic pumps, hydraulic rams, electric motors, gear reducers, bearings and other power transmission components.

Contacting Us

If you have any questions just contact us at sales@fremontindustrialsupply.com or call 903.330.8353 during our normal business hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, Central time zone.

Please feel free to drop us a line to share your thoughts on the site. All comments are welcomed.

Shipping

Cut off time for same-day shipments on products is 2:00 p.m. Central time. If your order is received after 2:00 p.m. Central time, it will ship the following business day. Over 98% of the orders are shipped the same day. The balance ship on the following business day.

Items marked "FREE SHIPPING" are shipped via USPS Flat Rate UPS. Items with "Free Shipping" that are shipped via USPS or UPS  are for only the USA and its territories. Electric motors with "Free Shipping" are for the lower 48 states only and are shipped via motor freight. Electric motors shipped to Hawaii and Alaska do not qualify for "Free Shipping."

If you require a different method of shipping, please contact us by phone, as well. We will process your order with the required method of shipping. In addition to USPS, we use all of the UPS services. Electric motors that are marked with "FREE SHIPPING" are shipped via FedEx Motor Freight.

To obtain the status of an order, enter the confirmation number and click Go!.